Austins Department Store Reviews

Cannot recommend this company enough for customer service. I had been searching for a particular toy for ages on-line and it was out of stock everywhere. I finally found it and at a price cheaper than Amazon or anywhere else on-line at this wonderful old fashioned department store established in 1924. I was initially a bit cross with them as having ordered the item, I then got a message the next day to say that it was now out of of stock with them too. I complained and boy did they go the extra mile - they sourced the toy for me and I received it in the post this morning. Fantastic to see a company responding this way. I will most certainly be using them again because of the way they responded. quite excellent. Very well done.