My invoice No. CH23/2021/673
iNVOICE DATE : 06.6.2020.
I Bought with Ivon ear phone on date of 6th June 2020, which got 6 months warranty , i trust and gifted to the person they got some issue in handfree which got some connective issue as well as some noise issue they are from hyderabad and they returned me to check once again , if i am checking also i felt with same issue , if i am calling to others it will be on hold or it will be disconnected lot of disturbance of noise it created very headache so i thought of returning the product which holds of warranty period of 6 months , i felt very bad response from your sales team and manager , customer satisfaction is not at all there , they are forced me to get back the product although product is not at all in a good stage , business ethics is not at all there , then after so much of conversation your team accepted there is a problem in the ear phones , they said 7 days it takes to replace it , they then they 2 days they can , today i got the call from your team they said come and collect with your product around 4:30 p,m, then i said please check the new product once and please let me know , then they again called me and they said come and collect the same product which i returned ,they are saying no defect with out sending to the ivon customer care , i dont know how to deal this , its doesnt matter of money but you people should be responsible for delivery with good product. and please respect the people
Review by Revo5 months ago
I had purchased this product at chennai mobiles and the invoiced price was at MRP 2499/= After reaching home i just wanted to check its features online (as the content written on the box was too small for me to read) and i was shocked to see that the price online in many site were 1499/=
I called the store and they in turn asked me to get in touch with the customer care and gave their no. I called the customer care and after explaining the issue they cut the call. And i called almost 7 or 8 times after that but no one picked up the call. All this was between 3.30 and 5 pm.
Today i went to the store to give back the product. Initially, the store guy said i will take it back and checked all the items to be intact. But then he spoke to someone and said he can give a discount of 500. When i refused he asked me to speak to the customer care again. I spoke to them and they in-turn had a word with the store guy. They asked me to wait. I waited for almost an hour. And on insisting to get my refund, the store guy abruptly refused saying he can only give a refund of 500 as per instructions from his senior.
I agreed and and asked him for a copy of the bill so that i can register my grievance online. The store guy immediately said he cant give a new invoice or cash but asked me to take any product worth 500. The reason he gave was that it will create negative impact on the brand.
I was shocked and surprised that these guys consciously charge exorbitantly compared to the market and get away with it.
I don't know if i can go legally against them as the MRP printed on the box is 2499/= But i request everyone to check the price online before purchasing any product. A Rs.1000/= extra for a product worth 1500 is exorbitantly high. And that's whats i'm against.
Review by Tomeze1 year ago
saravanan g. - 9 minutes ago
Please dont buy the product in chennai mobiles, There i have purchase the headset of Rs 600.00 with in 45 days the speaker not working, when i approah the chennai mobile koyambedu, There is very arragant guy and said his name is Arul Phone # 8124955000 telling that its a physical damage, so its clear they provide the produt which cant adop with our envoironment and very worst product, They will victimised the customer and said its a physical damage not covered under warranty period, When i contact the customr service 9944412345 they will reply thet will call you with in 30 minutes, But there is no response from the customer service, Here in mobile show room they clearly said they cant do anything and also telling that i need to prove that im not doing any damage , In front of god im saying that im not doing any damage, If you raise your voice they will threaten you, Better avoid this showroom, Tommorow they will provide arragant answers and also very poor customer service, Go for some other shop for your betterment.
Im happy if they file the case against me.
Phone # 7010502420.
Review by Omeca1 year ago
saravanan g. - 9 minutes ago
Please dont buy the product in chennai mobiles, There i have purchase the headset of Rs 600.00 with in 45 days the speaker not working, when i approah the chennai mobile koyambedu, There is very arragant guy and said his name is Arul Phone # *******000 telling that its a physical damage, so its clear they provide the produt which cant adop with our envoironment and very worst product, They will victimised the customer and said its a physical damage not covered under warranty period, When i contact the customr service *******345 they will reply thet will call you with in 30 minutes, But there is no response from the customer service, Here in mobile show room they clearly said they cant do anything and also telling that i need to prove that im not doing any damage , In front of god im saying that im not doing any damage, If you raise your voice they will threaten you, Better avoid this showroom, Tommorow they will provide arragant answers and also very poor customer service, Go for some other shop for your betterment.
Im happy if they file the case against me.
Phone # *******420.
Review by Ripon Nijnatten1 year ago
I have planned to get redmi note7 pro in porur branch. They told if u prebook u ll get thr mobile in 2 days. I have waited for more than 1 week still i m not got a mobile.
Review by Budin1 year ago
Visited The Chennai Mobiles online store for purchasing a mobile phone for my Dad. Felt amazing after visiting their site. They have all top branded mobile collection on their online platform. I found my Dad's favorite Samsung J6 smartphone here. Thank you for The Chennai Mobiles. I am a happy customer of their mobile online store and definitely recommend them.
Review by MichiganDriver Pantiga1 year ago
Worst service!! They won't sell quality products! Worst mobile accessories! Better to shop at some other place
Review by Hashir1 year ago
I will never go again *Thechennaimoblies* Guys pls be aware in the Chennai mobile employee say one and do one
Review by Busybody Badesire1 year ago
I was planning to buy a new mobile phone from many days but did not find the best mobile showroom. And finally now I found one such where you can find multiple branded mobiles at the lowest prices. I recently have been to The Chennai Mobiles Showroom in Coimbatore and bought Redmi Note 6 pro on suggestion of the staff over there. The staff was friendly and I would highly recommend!
Review by Kymahni Gmat1 year ago
Great experience. The phone was cheap, shipping was fast and the goods were very well protected. Every time I or my family needs a phone thechennaimobiles.com is the best place to go.
The site offers us a way to 'compare products' making it easy to select and order. A very user-friendly site too. Very positive experience with this website. Recommended! I found it is very easy to order and the service is very good. Moreover, Delivery is very fast and FREE, they arrive in great condition all factory sealed. Customer support teamwork really good with amazing services. They have a great communication with customers.
Review by Wexfordman Voeller1 year ago
I have previously visited The Chennai Mobiles store in Coimbatore for purchasing my Samsung phone. I have visited their online site once, its showing the complete details about various branded mobiles. This Chennai Mobiles has reduced my effort a lot. I can choose my favorite branded mobile from various alternatives sitting at home itself.
Review by AFranken1 year ago
I got honner 9 lite it's extra 3000 in emi as they say online mobile ll be chacheble tht too 3000 extra. No professional dealing.. They put the temper glass which is 500 an sme other mob temper when I asked they told it ll be like this. Nice pussynes people jus need u to buy an get lost no more questions if any questions rise they answers like fools.. Very bad experience in medabakam Chennai mobiles.
Review by Gultakin2 years ago
Amazing mobile online store for purchasing our favorite smart phone and mobile accessories. Very good products and fastest service. So glad I found them on online. I found my desired smart phone on this best online mobile store in Chennai.
Review by Mr lokubalasuriya2 years ago
Don's buy any accessories in The chennai mobiles, all the accessories are local brand and they will tag their own higher price MRP Stickers. Recently purchased tempered glass for S7 edge, they given "In Base" company's tempered glass which is local product and it is available in local bazar for cheap rate.
They sold it to me for 1200/- Rs. Not at all worth, it is not stick properly with my mobile and touch quality became worst.Need to press hard to use touch screen. so 1200 Rs absolute waste for me. All the accessories they selling is local product. Please beware and don't buy any accessories.
Review by Kaloband2 years ago
Really they are so professional, they answer all your questions and concerns in few seconds either through phone or chat.
They are really reliable and all their mobiles has no defect at all this is my 4th mobile to buy from Mobileshop.
Sometimes they have problems in the shipping companies but they are always doing their best. Really impressed with the service and competitive price. Good and fast response. Two thumbs up !!!!
Review by Ravanagh2 years ago
Not even understand the customer requirement and suggested wrong phone. Their intention to sell mobile
Branch: Govindhan road, West mambalam
Review by Miss Minto3 years ago
While paying money they used to say - We having one daily App which is safeguard you phone from physical damage and all. But one of the worst mobile store i have seen no support for customers.
Review by NatSA3 years ago
I went on Jan 3,3017 to Dindigul branch. The man who guide doesn't know the basic knowledge of Lenovo k6 note.He didn't explained me the terms and conditions properly.Anyways I bought my phne.phne had sensor problem.i went nd spoke with dem abt the problem of phne.The sales man treated me as $#*!.He is giving irresponsible answer.He said me before signing the bill copy it s Ur duty to read the terms and conditions.Personally I had very bad experience on dem.Its my kind request not to purchase in Chennai mobiles until and unless those sales man change their attitude towards the customer.
Review by Shirleycustomer3 years ago
I visit chennai mobiles day before yesterday night @ 9.50pm near by phoenix mall the show room was not closed, when i entered the show room suddenly the staffs turn the light off and he said ,sir show room closed.....i almost finalized to buy lg k7...i came with my wife ....the chennai mobiles staff doesn't know the basic courtesy......first time i visit the chennai mobiles really disappointed. ......we go to phoenix mall entered n to poorvika the guy who greeting us and we asking oly k7 but he shows variety of models and specification.....finally we purchased lg k10.....we purchased in poorvika for oly the way he handling us.....anyway thanks for the chennai mobiles staff customer handling
Review by Jmar4 years ago
I had a Wrost service from tirunelveli showroom. Cheating the customer. I Brought a brand new phone. But the phone has multiple problem. Given for service to them wrost response from them asking as to wait for 2hours 3hours.. for past 5days in struggling to get my phone.finally I ask them to deliver my new phone to my nearby branch. Yesterday I call them when can I get my mobile they said sir u go to near by branch v spoken to them. Get ur phone from their. We went their they asking to wait for 3hours . Wat the hell ur thinking off we dnt know. For buying one phone I have wasted my tym. And money . R u thinking we are job less fellows. Im asking my friends not to go with chennai mobiles. Its highly a bad experiance I never ever got before. Dnt buy a product in chennai mobile u will b fooled ....
Review by MissConnieLove5 years ago
The Chennai Mobiles - a series of stores (or say a brandname) for retail mobiles, tablets and accessories business in Tamilnadu, India.
Very poor customer service. Build up stores almost every corner of the streets at all populated cities, but no interconnection, - you can´t get service on other branches except that one you´ve bought your item. While selling goods they do not disclose pros & cons of any model properly rather push for some selected brands. Very often advertises for offers, to stock off cheap Chinese items and alluring people to purchase products from them. Very poor after sell service, - may this´ll be possible that deny to identify you, and you´ve to be a passing ball of many salesperson who are disguised as very busy and making a favour to you by spending few minutes for you.
Suggestion: Avoid these stores if you have other options. Don´t be greedy of offers, you´ll surely get better price elsewhere.
Review by Shaneeca6 years ago
They are number one fraud. They collect 100 R.S for cutting nano sim. and also collect iPhone 5S panel for 900. but same panel available in 199 for other stores. and also other stores sim cutting is free of cost.
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23-24 rajaji road, Ramnagar