Redbus Reviews

Club factory customer care number 8167233361 8101118321 9933966452
Club factory customer care number 8167233361 8101118321 9933966452
Club factory customer care number 8167233361 8101118321 9933966452
Club factory customer care number 8167233361 8101118321 9933966452

i travelled in orange travels from Pondicherry to Hyderabad and returned also through same bus. first of all they are not punctual, both the times bus was delayed by one & a half hour, & in ticket snacks was there but they didnt provide any sncaks, & even they dont stop bus for washroom.

Worst travel service in Nizamabad .......khurana travels worst travel in Nizamabad......rude behavior and no puntuality

I never seen these kind of worst worst bloody $#*!ing service in my life span.. without confirmation the amount will be deducted from the account .. if we tried to re booking the tickets also it's won't support

Am did not understand tht why would they are having customer care? $#*!ers.. this $#*!ing service is getting more then 50min to take connect a call to executives...
Evn i don't no why people are choosing this worthless services...
Totally i am disappointed and frustration about this service
Evn i have cancelled the my visiting place by this service and lost my business meeting as well tender...

Totally fraud app support number is only for the name shake.
I booked ticket but before 2 days we tried to cancel but cancellation option not workin then contacted with support no but once i reach cancellation option call automatic disconnected.
NO REPLY OF ANY MAIL FROM THERE SIDE.SIMPLY I would never recomend people to get trap in this fraud service and waste money.
1000 times mail but not got single reply.

good customer service support %9064412837% call us any time 24/7daygood customer service support %9064412837% call us any time 24/7daygood customer service support %9064412837% call us any time 24/7daygood customer service support %9064412837% call us any time 24/7day

The worst service ever ! We did not even find the bus that we booked online. It was 10pm in Ollaytantambo, Peru and we had to arrange for another bus. DO NOT USE THIS SERVICE THERE ARE BUSES THERE MUCH CHEAPER AND RELIABLE.
After contacting the service all we got as response "Good afternoon, we have finally received the response from Bus Pedro. According to their report, they assure us that both passengers arrived to make the trip, for this reason, it is not possible to make the requested refund.
" --> In conlusion they are thiefs.

Red Bus Volvo fully A/C bus 11pm 1am Smoking | | #Red_Bus #Experience #_ |

This post is regarding pathetic and worst red bus service. They are not able to resolve the complaint but let customer suffer a lot with their worst customer care service and lame excuses.Booking is very easy with Red bus but if anything happened later they are not going to help you.
Here is my bad experience with Red Bus
We booked 6 ticket through Red Bus from Goa to Pune Ticket No: TN8T53300256 on 14-08-2019,9:00 pm from Mapsa from kadamba travels . I received a call on 14-08-2019 , 6:53pm from kadamba travels +918322714670 that bus has been cancelled please raise refund request on red bus. Same time I called red bus and raised the refund complaint. After 20 days to raised a refund query but still no response from Red Bus in between I had called the red bus more than 14 times to check the status of my query. every time their excuse was we are not able to connect the travel company as they are government bus operator and We are going to escalate your query.. please wait for 48 hrs or 24hrs we call you back but never received a single call from them. Even I talked to their superior Mr Prashant and he told me to wait again for 24 hrs with a fake assurance to look into the matter personally and will inform me. As usual no call back. Rather on 11-09-2019 they closed the complaint that bus was not cancelled so we are not able to refund your money back. I decided to file FIR against Red bus before that i thought to try calling bus operator directly.
Then I called the bus operator Kadamba travels phone no.directly and on very first attempt they received the call and told me to look into the matter. Kadamba travels called me back in just 10 mins and told me to send an email to Red Bus and we will refund you on that. I again called the Red bus thrice and their reply was same please wait for 48 hrs. Then I put direct mail to Red Bus support email I'd and describe that I have talked to bus operator and they ready to refund you just need to put email with my ticket PNR to bus operator. Finally I got my money back with the help of kadamba Travels. Red bus should be blocked with that type of service.. shame on red bus they
are not able to resolve opened 2 tickets waited 20 days but no result,with bus operator it get resolved in 10 min. Thanks to Kadamba travels.. I am not gonna book ticket with red bus anymore. Please stop booking with Redbus and book directly with operators. Red bus value your customers, you are nothing without them..

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Malini Arvind
Malini Arvind-Edit
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REVIEWS FROM THE WEB
Sulekha
3/5
17 reviews
Justdial
3.7/5
5,192 votes
GOOGLE REVIEW SUMMARY
5
4
3
2
1

2.0
163 reviews
"They totally ruined this trip as driver denied on last moment at night 1 AM."
"Best prices and discounts on all Volvo, AC and sleeper buses."
"Lights inside didn't work, no place to put shoes."
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Malini Arvind
Malini Arvind
4 reviews
4 minutes ago
Pathetic Service, Company, Management, Their Operator & Call centre. Everything is pathetic. Avoid them in every respect.

1 They made all passengers to get down at 2 am on middle of the road.
2 They will justify bus operators all faults and give you no solution
3 They don't bother what customer thinks of them, hence they give all false promises and don't take customer feedback seriously
4 They are not customer sensitive and don't bother about their public image

I noticed that every five minutes RedBus spoils some customer or others trip.

Kudos RedBus you will break the record of customer complaint every minute.
#AvoidRedBus

Manish Travels give the worst service. I have visited many times Tirupati Bala Ji with KSRTC. but this time I chose Manish Travels because of late booking and it was the worst experience. Every time we waited for 1 or 2 hours, like a pickup from KR Puram bus stand 1 hour, morning bus for Bala Ji 1:30 hours, Guide was asking to the ready max in 20 minutes. no water in all room. The bus driver was stopping AC in every 10 minutes. every time when someone asked to start He start and stopped again in 10 minutes
After we reached Bala Ji we waited 1 hour to start inside the temple for the guide. While returning from Bala is we waited almost an hour for the bus. Food quality was also very bad. Never book bus from Manish Travels. I had a very good experience with KSRTC bus and even price also less compare to Manish Travels.

You cannot contact the customer service it's keep on holding. Your finger will tired off pressing numbers to reach a customer at the end it all waste of time. Redbus it's better to eat sh.... T for living rather than cheating people

Worst app seen in my life the payment gatways was failed then also they deducted from my acount at that time duration i feel that the tickets hasn't booked so i used my paytm for ever app and made my booking successfully and still they haven't made my refund fraud redbus fraud redbus the useless app ever seen before my mo. 7817817820 contact me for any kind of questions!!??? Fraud redbus. And the same bus was available in paytm 200rs less than redbus rate. Plz friends only use paytm they r fraud

Hello,
It was really disappointing and upsetting act from the bus owner - as they didn't even show up and didn't even have the courtesy to inform us that the bus is cancelled . Even after calling the travel hub -the bus owner (atleast 20+times ) , no one was answering . We waited for a reply for 3 hours in the bus station . We even called redBus and they couldn't help us as they said it's not in their hands .
Our whole planning got spoiled and it ended up in booking an alternative bus with double the price . Who will pay for all my losses ?
And now i'm calling red bus on daily basis for refund ! terrible service! will never book through redbus again !

Worst app seen in my life the payment gatways was failed then also they deducted from my acount at that time duration i feel that the tickets hasn't booked so i used my paytm for ever app and made my booking successfully and still they haven't made my refund fraud redbus fraud redbus the useless app ever seen before my mo. *******820 contact me for any kind of questions!!??? Fraud redbus. And the same bus was available in paytm 200rs less than redbus rate. Plz friends only use paytm they r fraud

RedBus customer care number helpline 24 house any call, state number helpline 24 hous RedBus customer care number helpline7280995302///7280995302 ll7280995302//

Hi guys,
I booked a seat Bareilly to Kaushambi 29/01/19 by redbus app
Service was amazing Bus also very clean and the team also very supportive
I suggest you to all my friends try it Your journey will good.

Want to find ways to die soon ? Please book red bus!
So our ride was from Delhi to Rishikesh and we chose to travel midnight so that on arrival we could go site seeing as soon as possible .We expect the driver to help us reach our destination safely. Within an hour into the ride some of us dozed off while others were about to sleep and our worst nightmare came into reality when we saw the vehicle move out of track and almost run into a truck on the other lane . All of us were scared to death we asked the driver to stop the vehicle take a hour off and catch up on his sleep. But him being too stubborn insisted on driving . The entire ride he kept dozing off and running into different things on the road. The reason we booked red bus was so that we get enough sleep on road not waste time and see as many places as possible as we just had one day to see around, but because of this guy and his ignorant behaviour we had to take turns keeping our eyes on the road. we had to waste half a day on arrival as most of us didn't get enough of sleep. We should have rather booked a rent a car and drove there ourselves. Red bus was almost going to be responsible for our deaths had we not noticed and stayed awake. Pathetic service!!! As a driver you are responsible for the life of every passenger on board. It's already bad enough that your dozing off but to make things worse you were arrogant and ignorant when we asked you to stop the vehicle and catch on your sleep. Worst experience ever

horrible

We were supposed to leave Bangalore at 8 pm using Preetham Travels which was assigned for us for a trip to Gokarna. The bus didnt reach there. On calling the driver, he denied the duty. Requested a call back on red and I havent got a call yet. We called the travels directly, once the owner got aware of the situation at last the bus came at 10 pm to the pick up point. Once started it wasnt over. They said they have to change the driver. So they stopped at nelamangala and the driver came at 11 30. So technically we left Bangalore at 11 30. We are already very late and the driver wants to sleep now at 3:15. When do we reach? People will have their schedule when they book bus. If you give buses like these. Is it a joke ? You don't deserve to be paid any amount. Neither am I paying it. Very horrible

I ordered coursework from edubirdie recently and even have not expected that it would be done so fast! Really! My writer Mina was very polite during communication, she answered all my questions and also clarified with me what I would like to include in my coursework, what materials to accompany and what should be avoided. And as a result, I got excellent papers! Sorry about the guys below. I do not know whether it is false or they really met a bad writer... such things always a lottery a bit. I won with edubirdie!

They wont refund your amount unless you follow through several times,
don't book in Red bus. We can via individual bus service provider only.. Redbus is fraud.

ONE rating is too much for this

Please do not use Redbus Hotel bookings it as the worst listings, they do not do the hotel reviews at all, inturn they have the list of 3rd class hotels. they are worried only about money and donot worry about the customer service.......they have made me wait in the hotel lobby for 3 hours early in the morning from 6am, couldnt resolve a single issue.. You guys are good for nothing.

through redbus fair is high and direct website its cheaper .no intimation call nothing.service is poor.the worst part is reference and cash back everything is a gimmick when you try it you will not get it.

As per their *ride policy* they do not entertain issues related to their buses. If the bus breaks down an hour before your ride starts no alternative arrangement is made. Most of the time the travels call you and ask you settle for non ac if you have booked in ac stating an issue in some part of teh bus. And redBus does not hold responsibility for any such events. They won't even refund if you do not call them a million times. Moreover the only response you can get from them is you ll get a call back in half an hour, which surely never happens. They ll call you the next day to tell you nothing can be done

the travel was horrible. I would recomend this bus... if there is no option. they promise to provide lots of amenities. but none was provided. no water bottle, No snacks etc. There was lots of delay to start. On the way.... stopped at "Tea Shop" who charges Rs.50/coffee.

Horrible service.

Regards
Ashwin