Hello Panash Team! I wish to convey you that my bridal lehenga looks exactly like on the website. Your team has done a great job in stitching, finishing and delivery.
I'd ordered SKU 1979lg18. No my family has placed many orders with Panash, and we'll update our review when we get them.
Review by Trotman4 months ago
Panashindia make their deliveries only through DHL Express, which means they only pay the shipping costs for DHL Express India. When the package arrives in the destination country, the further DHL Express charges has to be paid by the customer. DHL express will issue the customer a bill for the DHL EXPRESS charge and for the customs.
After writing to Panashindia customer service for getting a refund for the charges from DHL Express- this was the reply: "Hi XXXX,
Hope you are doing well & thank you for contacting us!
We use DHL's express services only. That is why shipment has reached the destination in 2-3 business days.
The charges by DHL is a fixed fee charged for processing the duty cost.
You may contact DHL for clarification regarding these charges.
Please be assured that we have already paid the transit charges at our end.
For the other outfit in your order, we are forced to cancel due to delay in manufacturing process. We don't have a fixed date of dispatch for this item as yet.
The refund for the sonal chauhan outfit will be available in your Paypal within 24-48 hours.
For any further questions, please don't hesitate to contact us. ""
So please inform your customers in the future if you should proceed with the DHL EXPRESS shipping which means your customers are aware of the further costs or the customer prefer to wait longer through the DHL standard shipping way and don't have to pay for the extra shipping charge.
2 outfits ordered but received only one- the order for the second outfit was cancelled after 34 days( order placed on 13.05.2020 - Order cancelled from Panashindia on the 17.06.2020 because Panashindia realized they won't be able to deliver the product)
So be careful with this website- it is a waste of time and money!!
Review by GingiePoo Bhogal7 months ago
I ordered a blue cotton dress from their website, costing around 1500/- . It was delivered in 10 days with courier charges paid by me .
The dress was shoddily stitched ,not as per measurement and size given in the size chart on website. The most disgusting part was , it was pre altered by someone. They had sent me an old or pre ordered dress which was pre altered by somebody.
On complaining to helpline I got response by email, their return policy was me sending dress back to them bearing additional courier charges and the amount being credited to my account for further purchase in future. With this experience how can I be sure that I will get good piece next time . Complete waste of money. Would never recommend them to anyone.
Review by Fawkx Thalapathy8 months ago
I complaint to Panashindia about my order that i was completely dissatisfied with my order they provided me store credit for the entire order, I am giving them one more try and used my store credit to order one more dress on February 5th they have dispatched the dress on March 2nd and expected to arrive on March 5th.
Review by Stephnaie Dulecki9 months ago
This was my first order with Panash and I am really disappointed in the clothing I received, although the shipping was really fast and I got it within 10 days but not what I expected, it was a net sharara suit the net clothing is hard and cheap not flowy at all the stone embellishment are cheap plastic to keep the weight light in shipping, the middle portion of embroidery is completely chopped off means it's missing the sharara is very very stiff and does not take any shape it's something in between sharara and pant and has no shape, I am totally disappointed and I had a long wish list on their website to buy but I don't think I will buy any more from this site.
Review by Bragginton9 months ago
I ordered a dress in January 2020, paid for it and all. After weeks Panash customer service emailed me saying there is a defect in the dress so they do not want to send it to me. Gave me two options, either pick another dress or we can refund you. I asked for a refund and gave them my account number. They have still not refunded me for the dress and are not replying yo any of my emails. This is ridiculous! So not happy with the way they are treating me and not even getting back to me. I have been trying to get in touch with them for nearly 2 months now.
Review by Comestalaluna9 months ago
The kurti lehenga I bought from Panash is really good the embroidery especially is marvelous even better than the image. great quality at this price
Review by Sybyl Schwoerke9 months ago
Thanks again for the hard work you put into each and every Outfit I received This wedding was out of my comfort zone but your clothes made me feel right at home. The older generation commented that I pulled each outfit off perfectly, thanks to you!!
Review by PValente9 months ago
This is the best outfit I have bought online. The fiting was extraordinarily perfect. The quality of fabric and detailing of embroidery is top notch.
Review by Abigor9 months ago
I received the salwar suit material and the color and print was exactly the same. The quality of the fabric is exceptionally good and the chiffon dupatta is very soft. Thanks for the quick delivery.
Review by Bitsa9 months ago
I ordered a Salwar Kameez from Panash in Decmeber and paid for customized stitching however, when it arrived, the pants could not go up my hips at all and the dress was waaaay too long and the symmetry of the design was not aligned. i need to lift it with my hands so i can walk without falling. I contacted Panash and their response was that they would alter it but i need to pay for shipping which I refused. I opened a case with Paypal for 100% refund and i have emailed Panash 3 times for return instructions and no response. Do not purchased from this place -- it's a disaster.
Review by Alynah Vundule10 months ago
I have received 3 out of 4 dresses that I ordered two weeks back. The quality is undoubtedly top notch, products are well stitched. Approached them on whatsapp and got my queries answered quickly! Currently waiting for my last dress and would definitely post my experience again.
Review by Fayvuc10 months ago
I purchased a sherwani from panash india for my brother's wedding. It is really good looking and beautiful. Thank you
Review by Augustijn10 months ago
I am giving this suit 4 stars because its color is lighter than the image. However, product quality is very good. The work is very neat and expensive looking as well. A great dress at this price.
Review by DGOhio11 months ago
I ordered from their site oct 14th and was told my order would ship in 15 days. It's been almost a month and my order shows as processing. I've been in contact with customer service who assured me i'd get my order on time and then the excuse was that the processing was delayed because of diwali...a week has passed and no update on shipping status. I need my order now!
Review by Yahonus Spaventa11 months ago
Support provided by Panash India team was prompt and accurate. Got my outfits In 2 weeks - I'm definitely satisfied and would recommend these guys.
Review by Deskford11 months ago
The website does not have a proper customer care number. My order was promised to be shipped in 10 days but it has not reached me although it has been 1 month. There is no proper and timely email responses. I am left with no choice and I will have to seek help through consumer forum. I have been cheated very bad. Once you place your order and forget about your money and your order.
Review by LesleyAG Dammuru11 months ago
I ordered for a saree on 27 oct 2019....and the shipping time was 10 days and today is 4th dec....still it has not been shipped...a number of mails have been sent...but always they assure me for the delivery within 4 to 5 days...i have been duped....Panash India does not deserve even a single star
Review by Loistarr11 months ago
This is a fake site. I believe all the good reviews are fake. I ordered a suit with the stitching. They did not stitch it the way I told them. Moreover the colour was totally different than what they displayed. I was still okay with the color but the stitching was completely of no use. I wrote to them hundreds of time to help me but they their customer service is so terrible. They somehow finally responded after 5 weeks. Then they agreed to refund the amount once I return them the product. I quickly returned them the product which they confirmed that they have received . It has been 2 months now but I still haven't received my refund back. No body is responding to my emails. I have messaged them on Instagram which they are reading but still not responding. So long story short, they took my money and my clothes and cheated me. Please dont order from this site. They are fake. It's really really pathetic what they did.
Review by Arryo1 year ago
Panash India has renewed my faith in online fashion shopping. The sea green gown fit my daughter perfectly. It has a faint sheen that I was not expecting, but it enhanced the overall look of the dress. My daughter is chirping like a little bird wearing it. She's happy and so are we. Extremely happy with the purchase, would recommend to anyone.
Review by Hogon Derrow1 year ago
The sharara I got today from Panash India was exactly like the one they showed in the image. What I didn't expect was the beautiful quality of the fabric. It feels really soft and the work on the yoke of the dress is perfect as well. A perfect 10/10 dress. Would recommend to anyone.
Review by Keerthika1 year ago
I bought an angrakha style palazzo suit, something I don't think I could have found anywhere else, and definitely not at this price. My doubts about low quality or cheap products were cleared last night when I received the perfect copy from the website. Quality is really good and fitting is nice too. Good store.
Review by BigLuu1 year ago
We are a huge spender in indian clothes online and Panash is one of our regular websites. For this year diwali we wanted to do twinning with our entire family so I was on a lookout for silver color outfits for all the members in somewhat similar work. Found them all in one place at Panash, and 2 weeks later we were wearing it, except for my daughter's dress which was 2 inches too long for her, they were all nicely fitted and we got some really warming compliments from our acquaintances. This is my favourite experience with online fashion buying so far and I cannot stop myself from writing this long review. Worth all the five stars.
Review by MoonRun1 year ago
Don't get what you see on their website I ordered an out fit, but lehnga has no ghera at all, they ask for measurement but don't stitich accordingly, no contact number so you can't call up and explain to someone, they certainly don't call you even you ask in your email to contact you, after sales don't want to know you waste of my money. I would never order again
Review by Jayraldine1 year ago
I have ordered a saree , and it never got delivered and neither refunded my money nor replied to my end number of emails or calls