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Review by Jessica I.1 year ago
He was very helpful with finding a reservation for my sister in the same flight that I have. Very nice talking to him.
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Review by Chris B.1 year ago
Pleasant, straightforward and easy. Danish was hugely helpful when I was briefly confused by the webpage
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Review by Chinwenwa1 year ago
The gentleman that helped me was very pleasant, efficient, patient and swift with making my flight planning easier!
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Review by Linda W.1 year ago
Wonderful customer service. Danish booked my flight in December and when airlines changed my flight I called him earlier this week and he quickly was able to find another suitable flight on a different airline. He handled the refund and rebooking within an hour. He made me feel like I was his only customer. He is extremely professional and is probably the BEST customer service rep I have EVER dealt with. I have his extension so I will always deal with him in the future if I use CheapAir. He is simply the best.
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Review by Bobby C.1 year ago
Support agent Danish fixed my error with no penalty fees! The entire phone call lasted 3 minutes at most. Quick and efficient, got to love it! Thanks Danish!
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Review by KirkDGardner1 year ago
Could not find my confirmation regarding return flight to NJ. On United Airlines
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Review by Persson Wulfram1 year ago
A pleasure! Easy and efficient..............., :))))
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Review by Joyce T.2 years ago
I was ready for a break down. He help find my reservation. Was so nice. And got my reservation confirmation sent to me. Thank You Danish!!!
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Review by JASaster Suagha2 years ago
Very professional and helpful.
Quick response. Thanks
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Review by Roberto R.2 years ago
Excellent customer service skills. Very thorough in explaining flight options, and even highlighted ways for me as a passenger to save money which is always a great thing. I will continue to use your service when booking future travel arrangements.
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Review by Johannes K.2 years ago
I had the travel summary for my trip, needed and invoice. They emailed me one instantly while I was on the phone with support--awesome service.
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Review by sagrario s.2 years ago
Danish was really nice and helpful.
He helps me to fix two problems with my reservation.
I am very happy with the service.
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Review by Nikki H.2 years ago
I was so pleased with CheapAir! From the ease of using the website, to the customer service. You actually speak with a representative within seconds of making the call!!!!!!! And they are extremely helpful and accommodating. Danish by the way was AWESOME!!!!! He went above and beyond!!!! Will definitely look to CheapAir for future travel!!!
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Review by EddieT2 years ago
DANISH AFTAB WAS ABSOLUTELY TERRIFIC IN HELPING ME. 5 STARS FOR SURE.
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Review by Bertug2 years ago
Danish was very helpful and polite. He and his team helped me find a ticket for the price I was originally quoted in a timely manner.
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Review by Robin A.2 years ago
I was unable to find my recently purchased tickets in the Cheap Air file or my email. I called and was so pleasantly surprised to not have a long wait and then a polite young man offered to help. There were several issues that needed attention and he attended to them with great patience and consideration. He continued to be kind through my computer fumbling and he got the job completed. Very grateful and appreciative to him and his good attitude!
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Review by Mariam B.2 years ago
Thank you so much for helping me resolve my ticket purchase. I didn't have to wait so long for the phone to be answered (which was HUGE) and I wasn't put on HOLD (which was huge) and we resolved my situation right away. Danish was extremely pleasant and helpful. You have an excellent employee!
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Review by William K.2 years ago
I had a great experience buying tickets for my upcoming vacation to the Philippines. I accidentally spelled my travel companion's last name wrong and just clicked on the phone link; Customer service rep Danish quickly sprung into action and immediately corrected the error. Danish also assisted me getting the airline (PAL) to assign us an aisle and middle seat that was our preference. Danish rocks; give him a raise! Great experience and I will recommend your site to all my friends.
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Review by Judith M.2 years ago
Called re. slow online airline booking. Called and immediately call was answered, question asked, answered politely and confirmed that in fact my reservation was confirmed. Within minutes, call came about a direct flight option, which we decided to take. Altogether a very positive experience. THANK YOU!
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Review by Olchay2 years ago
Danish was vey friendly, helped answer all my questions and got me rebooked quickly
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Review by GlenP2 years ago
This was an amazing service experience. Very impressed. Danish went out of his way to assist me.
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Review by Camae2 years ago
Thank you for your help. Awesome customer service!
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Review by AnnLee2 years ago
The taking the time to check and solve my issue,
Thank you
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Review by YZABEL G.2 years ago
Fantastic! The agent was a professional with a gray deal of efficiency is intact and very pleasant. Most importantly, l've got such a deal. What can l ask more!!
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Review by James C.2 years ago
I woke up this morning to a call from a friendly customer service agent at Cheap Air. I had made a reservation last night for myself and children to fly. Because my children were flying home on their own special arrangements needed to be made. It was nice that I did not need to try and contact Cheap Air. They were on it and took care of my reservation quickly.