CureDiva Reviews

First of all there is no phone number to be found at their site in order to contact them, everything has to be by email! Their return policy and customer service is ridiculous. If I had read these comments before I would have never purchased anything from them. Their system had a glitch and I emailed them to cancel an order and they wrote back saying they had cancelled the wrong order. Something so simple! Now they are sending me the wrong orders and to top that I have to pay the return shipping PLUS there is a re-stocking fee. I would never ever again purchase anything with them!

Your website is not working!!!! How does a person reach someone there? I sent a cancer patient a gift, but only part of it came. I need to talk to someone.

Good and perfect shape to be honst this might be very intersting to possess some real features and then get some better initials to start over some real manner of being actual as well i might be sure this is a good shape and way to perform some real features

They sell items designed to care for someone experiencing traumatic surgery yet their return policy is insensitive, impractical and arduous. Let me explain.

Curediva has a 30 day return policy which starts running when an item is received, even if it is received in advance of surgery. If you decide to make a return, there are many hoops to jump through including calling for pre-approval.

In my mother's case, her items came 2 weeks pre-op which meant she had 2 weeks after her mastectomy to decide whether she needed the items. This was not what she needed to be thinking about in those early weeks! The items were expensive and not needed, so she wanted them returned. When we called for pre-approval, it took over a week to reach an agent. We were successful only after sending an email that we were going to contact the credit card company to reverse the charge.

The experience created tremendous stress for my mother. The gifts were meant to give her comfort, not aggravation.