We collate all the best reviews from around the Internet so you can view them in one place
Review by Customer5 months ago
Well spaced seating and good procedures
Sourced from Feefo
Review by Jenny5 months ago
The crossing was very good - the occupied seats in the front lounge were spread out and the atmosphere was calm and peaceful. I was pleased to find the restaurant serving hot food as well as snacks. Everything felt very safe and the staff were extremely friendly and helpful.
The only negative was that the crossing was delayed by one hour. Notification of the delay was given too late to adjust departure from home and no reasons for the delay given.
Sourced from Feefo
Review by Mr Jackson5 months ago
My first travel using Condor ferries and i will be using there services again
Sourced from Feefo
Review by Boc Gases Limited5 months ago
The staff were very helpful and accommodating. Food good,
Reclining seat offered on both sailings was not as expected by the driver, and left a little bit to be desired.
in Guernsey, Once the driver had handed his vehicle to your team, he went to the terminal to await boarding for the return ferry, but was disappointed with the overall lack of facilities as it was Closed, this added to NO toilet facilities..
the ferry inside temperature was not very good as it mirrored the outside temperature of approx 9oC
Sourced from Feefo
Review by Mrs Hall5 months ago
The staff were great - the food wasn’t so good
Sourced from Feefo
Review by Customer5 months ago
1st time on the Condor Clipper, very impressed. Normally travel from poole on the Liberation. Would definitely sail from Portsmouth on the Clipper again
Sourced from Feefo
Review by Mr Quinn5 months ago
Yup, always doing their best in the face of a weather and mechanical dependent lifeline link between the Channel Islands, England & France. More Wednesday options for all routes would be amazing if possible?
Sourced from Feefo
Review by Customer5 months ago
Good amount of information and updates before travel about requirements for travelling during Covid and with sailing conditions. Very friendly and helpful staff. Easy to change aspects of travel and receive refunds where due (even though due to my own mistake during booking).
Environment felt Covid secure.
Sourced from Feefo
Review by Mr Kenny5 months ago
Firstly you don't get any free meals unlike other ferry companies (if you travel from Liverpool to Dublin on PnO which is a similar time trip you get 3 meals FREE for the same price (i paid about 340 return ).
Secondly the price of a cabin is ridiculous ! (88 for a 8 hour trip which is like paying for a 5 star hotel room for the night), again the same is 20 quid on a PnO ferry which just shows you the difference. Then when i wouldn't buy a cabin i was put into a seating area for 20 quid which is so freezing i was moved into the club lounge for free on the return trip at night. ( why you need to pay for tea and coffee is so tight-fisted i don't know what to say and is embarrassing for the company. The staff are polite and did there best but i think someone making the business decisions are letting them down and the company.
The only thing stopping me giving me one star is the staff and they alone deserve one.
Sourced from Feefo
Review by Customer5 months ago
Service was attentive without being overpowering
Sourced from Feefo
Review by Mr Malpass5 months ago
We had a really good crossing, very clean and Covid safe. The staff were all very friendly and professional. Nothing was too much trouble. Would highly recommend Conor ferries.
Sourced from Feefo
Review by Customer5 months ago
We actually stayed in the cabin the whole trip after having breakfast in the cafe. We noticed sanitisers scattered around, as usual all staff professional and pleasant and wearing masks.
Sourced from Feefo
Review by David5 months ago
The staff are great and the boat is as comfortable as you could expect. The problem is the poor and expensive food offer. Basically a £5 croque monsieur was about the only edible thing. I had a bacon roll which had a very cheap standard catering bap, very little bacon, and no butter or spread. My wife tells me the vegan roll was well flavoured. The prices are what you might expect in a Costa coffee or similar but the standard was very very low.
Sourced from Feefo
Review by Mr Owen5 months ago
Excellent customer service from point of contact to end of trip.
Random search at customs all staff were professional and polite.
Staff on the ferry were polite and courteous.
Cabin upgraded which was a delight.
Would highly recommend.
Sourced from Feefo
Review by Mrs Mclaren5 months ago
Everything well - cars on and off cleanly social distancing helpful staff
Sourced from Feefo
Review by Mr Lipscombe5 months ago
It was a comfortable well managed journey and I feel I got what I payed for. The crew were friendly courteous and very helpful...
Sourced from Feefo
Review by Mr Peirce5 months ago
Yes...exceptional service on the phone....very important for Senior Citizens who can find websites distressingly difficult.
At Guernsey, Covid testing ....could not have been more helpful, courteous and exceptionally
Patient. Young lady from Wales incredibly helpful....
Sourced from Feefo
Review by Ms Mahenga5 months ago
The experience and service were just fab
Sourced from Feefo
Review by Customer5 months ago
Despite the CoVid restrictions, the crew made the trip safe and efficient.
All staff were very helpful, the ship was very clean with excellent Covid xontrols
Sourced from Feefo
Review by Mr Wilson5 months ago
Service was great and the cabin was clean and tidy
Sourced from Feefo
Review by Customer5 months ago
Sailings on time, staff friendly, cabin clean and comfortable.
Sourced from Feefo
Review by Mr Herve6 months ago
The cabin was good. The food was good and their Covid safety regime is excellent
Sourced from Feefo
Review by Customer6 months ago
More warning needed for cancellation & delays
Sourced from Feefo
Review by Customer6 months ago
Yes . Brilliant service in club class. Would certainly use it again!
Sourced from Feefo
Review by Customer6 months ago
We have enjoyed regular services to the Channel Islands and France with Condor Ferries over many years.
Our reviews are aggregated from multiple sources to give you the best overview about condorferries.co.uk.
About
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
