Return to the Mamma.com search engine homepage  
  Return to the Mamma.com search engine homepage
 
 
  Return to the Mamma.com search engine homepage
 

  •  menu
  •  
  •  mamma.com toolbar FAQ
  • Untitled Document
     
  • more
  •  
     
     

    Toolbar Home | FAQ | License Agreement | Privacy Policy

         
    Frequently Asked Questions
     

    SYSTEM REQUIREMENTS:

    INSTALLATION:

    USING THE MAMMA.COM TOOLBAR:

    BUTTONS:

    SYSTEM REQUIREMENTS:

    What are the system requirements to run the Mamma.com Toolbar?
    The system requirements for running the Mamma.com Toolbar are:

    • Microsoft Windows (98, ME, NT, 2000 or XP)
    • Microsoft Internet Explorer version 5.0 or greater

    When will the Mamma.com Toolbar be available for other browsers?
    At present, the Mamma.com Toolbar is only available for Internet Explorer, version 5.0 or later. Creating versions of the Mamma.com Toolbar for other browsers may be a future project, but is not presently scheduled.

    Can I install the Mamma.com Toolbar on my AOL browser?
    At present, the Mamma.com Toolbar is only available for Internet Explorer, version 5.0 or later.

    Back to Top

         

    INSTALLATION:

    Why do I get an ActiveX error message when trying to install the Mamma Toolbar?
    Your Internet security settings may be on "High". This will prevent ActiveX controls from running. To install the Mamma.com Toolbar, you must have ActiveX controls enabled. To do this, follow these simple steps:

    • From your browser, select Tools > Internet Options
    • Click on the Security Tab
    • Click on the Internet icon in the window
    • Change security setting to Medium
    • Click OK
    • Or you may try to reinstall the Mamma.com Toolbar

    The Mamma.com Toolbar is installed, but it doesn't appear in my browser.
    From your browser, click on "View > Toolbars" and select "Mamma Toolbar".

    Why has the installation of the Mamma.com Toolbar failed even though I'm using Windows NT or 2000?
    If you're using Windows NT or Windows 2000, and cannot install the Mamma.com Toolbar, please check with your system administrator to verify if you have the administrative privileges required to install applications.

    How will I know if a new version of the Mamma.com Toolbar is available?
    The Mamma.com Toolbar has an auto-update system. Users are notified when an update is made to the toolbar’s DLL. To ensure a flawless update, a warning is issued if more than one instance of Internet Explorer is opened.

    I've followed the instructions in this FAQ but my installation has still failed. What can I do?
    If you are still have difficulties installing the Mamma.com Toolbar, please contact our support staff.

    Back to Top

         

    USING THE MAMMA.COM TOOLBAR:

    Can I change my Mamma Toolbar preferences?
    The Mamma.com Toolbar options can be modified through a Web page, inside Internet Explorer. Just click on the Mamma.com logo > Options.

    Is it possible to change the location of the Mamma.com Toolbar in Internet Explorer?
    From your browser, make sure that "Lock the toolbars" on "View > Toolbars" is not checked. Once done, you can move the Mamma Toolbar by grabbing it with the mouse and moving it elsewhere.

    Back to Top

         

    BUTTONS:

    Can I hide or make the Mamma.com Toolbar reappear?

    To hide the Mamma Toolbar:

    • Click on the Mamma Toolbar logo to access the drop down menu.
    • Select the "Hide bar" menu item

    To make the Mamma Toolbar reappear:

    • From your browser, click View > Toolbar.
    • Select the Mamma Toolbar from the list displayed

    Back to Top

         
      Return to the Mamma.com search engine homepage  
      Return to the Mamma.com search engine homepage
     
     
      Return to the Mamma.com search engine homepage